Frequently asked questions

Can I have a customised itinerary instead of the ones you have listed on this website?

If the itineraries showcased on this website aren’t quite what you are looking for, you can also connect directly with one of our partner travel designers to start the process of designing your very own customised New Zealand holiday.

I have found an itinerary I love. How do I book it?

On every itinerary there is an ‘enquire now’ button. Click it to submit your details; the travel specialist who designed that itinerary will be in touch with you accordingly.

If the itineraries showcased on this website aren’t quite what you are looking for, you can also connect directly with one of our listed travel designers to start the process of designing your very own customised New Zealand holiday.

How do I find out about the cancellation policy for my trip?

Each tour operator on the Love Your NZ marketplace has their own cancelation policy. We recommend discussing the cancellation policy and any other terms and conditions relating to your itinerary directly with your chosen travel designer.

How does Love Your NZ select travel designers?

The New Zealand travel design specialists listed on this website are all customers of Tourwriter. We have built personal relationships with these fabulous tourism businesses, some of whom we have worked with for more than a decade. We have seen firsthand the breathtaking New Zealand itineraries they have designed over the years and are delighted to be able to do our part in showcasing them to those looking to book a New Zealand holiday.

What is the story behind Love Your NZ?

We are Tourwriter, a Wellington based technology company that has been developing software for tour operators since 2004. We have seen firsthand the impact that the COVID-19 pandemic has had on the tourism industry and knew we had to do something.

In New Zealand we are in a very fortunate position to be getting ahead of the virus. As a result, domestic travel is returning. loveyournz.com is our way of showcasing and promoting New Zealand’s premiere tour operators who we are also fortunate enough to call our customers.

Our hope is that when you decide to start planning your post-lockdown staycation, this website provides you with inspiration to support our beloved tourism industry and book your trip with one of the fabulous companies available on loveyournz.com.